If you are no longer able to authenticate, you have several options:ġ) If you have lost/forgotten your smartphone, but you have set up another second factor (USB security key), you can use that one.Ģ) If you don't have an alternative second factor set up, contact your org admin. HelpCard ( PDF) Reset of the second factor If you lose one of the authentication factors, you will be able to work with the second one! To assist you in setting up the factors, we will provide you with a compact HelpCard for download. We recommend that you set up both options right away. Available from specialist electronics retailers or directly from the manufacturer. USB security key You can use any key of your choice, as long as it supports the FIDO2 standard. For authentication, you need one of the following two factors: This process is similar to a TAN authentication as requiered for online banking. XENTRY Diagnosis has become even more secure!įor commissioning, programming and coding of ECUs (XENTRY Flash) an additional, second authentication is mandatory for each user.
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